Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

We are seeking a Wide Format Specialist to support our Phoenix, AZ office. This role serves as a technical and consultative resource for our wide format print division, working closely with sales representatives and clients to drive business opportunities, perform installations, and deliver product training.

Essential Job Duties

• Assist the sales team with needs analysis, customer presentations, and product demonstrations focused on wide format printers and finishing equipment
• Provide on-site customer training and post-installation support to ensure satisfaction and optimal product usage
• Prepare and present workflow solutions tailored to architectural, engineering, signage, and graphic arts environments
• Stay informed on the latest wide format hardware, RIP software, media, and finishing technologies
• Work directly with clients to understand their application requirements and advise on solutions that drive value
• Support and deliver training for sales representatives to increase their product knowledge and confidence
• Maintain relationships with wide format vendors and participate in certifications and factory training
• Act as the primary point of contact for installations, escalations, and configuration assistance in the wide format print category
• Manage a dynamic schedule that may include travel throughout the Oregon territory for client support

Qualifications

• 2+ years of experience in wide format printing (sales, pre-sales, support, or key operator experience)
• Strong understanding of large format print technologies (e.g., aqueous, latex, eco-solvent, UV, or toner-based systems)
• Experience with RIP software such as Onyx, Caldera, EFI Fiery XF, or similar
• Excellent verbal and written communication skills
• Comfortable presenting to both technical and non-technical audiences
• Strong organizational skills and ability to manage multiple priorities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Experience with media handling, color management, and ICC profiling is a plus
• Bachelor’s degree preferred
• Bi-lingual is a plus+

Benefits

• Advancement and growth into leadership roles
• Collaborative, team-player environment
• Medical, Dental, Vision, and Life Insurance
• FSA/HSA Programs
• 401K with aggressive company match
• PTO, Vacation, Sick Leave
• Monthly car allowance

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, or ability.

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