About Pacific Office Automation
Pacific Office Automation is the largest independently owned document imaging and technology dealership in the United States. Since 1976, we have expanded to more than 40 branches across 11 western states: Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.

With over four decades of success in office equipment sales and service, we’ve built strong partnerships with leading manufacturers including Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.

At Pacific Office Automation, we offer a dynamic, growth-focused environment with competitive benefits and a collaborative team culture. We are committed to long-term employee success by providing ongoing training, certification opportunities, and career development. We value every voice and foster an inclusive workplace where ideas are encouraged—regardless of tenure or title.

Position Overview
We are seeking a Field Service Technician to join our service team in Eugene, OR.

This role is ideal for someone who is detail-oriented, solutions-driven, and able to manage multiple priorities. While we welcome experienced technicians, we are also open to training motivated individuals for entry-level opportunities.

Key Responsibilities

• Diagnose, troubleshoot, and repair office equipment (copiers, printers, fax machines, etc.)

• Deliver high-quality technical support to customers

• Communicate effectively to ensure customer satisfaction

• Identify and implement solutions for complex technical issues

• Manage time, workload, and service territory efficiently

Qualifications

• Strong mechanical and electrical aptitude

• Experience with Canon, Ricoh, HP, Xerox, or similar manufacturers is a plus

• Solid computer and technical skills

Benefits

• Career advancement and leadership development opportunities

• Collaborative, team-oriented environment

• Comprehensive medical, dental, vision, and life insurance

• 401(k) with company match

• PTO, vacation, and sick leave

• Flexible Spending Account (FSA)

• Company vehicle (available for both work and personal use)

Our Commitment to Diversity & Inclusion
Pacific Office Automation is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applicants of all backgrounds. We believe diversity strengthens our organization and drives innovation.

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