Lease Revenue and Aging Coordinator

Location: Beaverton, OR
Status: Full-Time, Onsite
Compensation: $20–$22/hour DOE with opportunity to earn quarterly bonuses

Pacific Office Automation (POA) is the largest independently-owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches across eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, and HI. With over 40 years of success in office equipment and technology sales and service, our growth and reputation have led to strong partnerships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and more.

At Pacific Office Automation, you will find an innovative technology company full of growth opportunities, strong benefits, and passionate coworkers committed to your success. We strive to be a long-term employer by investing in employee development through ongoing training and certifications to keep pace with evolving technology. We also believe that all voices matter—regardless of seniority or tenure—and foster a collaborative, inclusive workplace.

Pacific Office Automation is seeking a detail-oriented and organized Lease Revenue and Aging Coordinatorr to join our team on-site in Beaverton, OR.

Position Summary

The Lease Revenue and Aging Coordinator is responsible for identifying and managing delinquent lease pass-through (LE) accounts while supporting collections through analyzing and structuring aging reports. This role ensures timely service shutoffs for truly delinquent accounts through a structured 5-day notice process and helps maintain accurate account records across systems. Additionally, this role analyzes aging data to identify trends, prioritize accounts, and develop targeted action lists to guide collectors’ efforts.

What You’ll Do

Lease Account Coordination

• Review E-automate and lease company aging reports to identify delinquent lease accounts, focusing on 90–120+ day past due balances

• Utilize lease company portals (DLL, U.S. Bank, Wells Fargo, CFS, PEAC, Verdant, LEAF) to verify account status, payment history, and balances

• Review delinquency reports and share updates with leadership, including VPs, Branch Managers, and Billing Account Managers (BAMs)

• Partner with Contracts and local branches to resolve accounts that are not truly delinquent (e.g., paid, buyouts, upgrades pending)

• Initiate and manage the 5-day service shutoff process for confirmed delinquent accounts

• Maintain accurate tracking of account statuses and update notes in E-automate

• Escalate complex or high-impact accounts (e.g., bankruptcy, large customers, multiple leases) to Legal when needed

Aging & Collections Support

• Pull and organize aging reports from E-automate

• Prepare structured reports to support collectors and collections strategy

• Track trends and identify high-priority accounts for follow-up

• Assist in building and maintaining strategic “hot lists”

Delinquency Workflow Management

• Send internal pre-notifications to Sales Representatives and BAMs prior to issuing 5-day shutoff notices

• Issue formal 5-day service shutoff notices to customers with clear next steps

• Monitor accounts throughout the notice period and verify payment status with lease companies

• Coordinate with territory collectors to initiate service termination when required

• Track account progress and maintain reporting in Excel and internal systems

• Provide weekly status updates to Legal (e.g., In Review, 5-Day Notice Sent, Services Terminated)

• Ensure all account notes are clear, accurate, and consistently updated

What You Bring

• 1–3 years of experience in administrative support, accounts receivable, collections, or a related field

• Strong attention to detail and organizational skills

• Comfort working with data and reports in Excel

• Experience with CRM/ERP systems (E-automate preferred)

• Strong communication skills and ability to collaborate across teams

• Ability to manage multiple tasks and follow structured processes

Why You’ll Love Working Here

• Opportunity to work cross-functionally with sales, finance, and operations

• Hands-on experience with reporting and collections processes

• Collaborative and team-oriented environment

Comprehensive Benefits Include:

• Medical, Dental, Vision, and Life Insurance

• 401(k) with employer match

• Paid Vacation, Sick Leave, and PTO

• FSA program

Diversity & Inclusion at POA

At Pacific Office Automation, we believe diverse perspectives drive innovation and success. We are committed to fostering an inclusive environment where all employees feel valued and heard.

If you’re organized, detail-driven, and enjoy keeping processes on track, this is a great opportunity to grow your career. Apply today.

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